---+++Installing ODS-eCRM The following guide shows the basic steps of ODS-eCRM installation: 1. Install the ODS package (ods_framework_dav.vad) 1. Install the Webmail package (ods_webmail_dav.vad) * this step is optional. ( in order the mail in eCRM to work properly) * If omitted, when accessed the Webmail Module in the eCRM UI, a reference for install the Webmail package will be shown. 1. Install the eCRM package (ods_ecrm_dav.vad ).